Please note: The Department of State assumes no responsibility or liability for the professional ability or the quality of services provided by the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.
Medical Emergencies in Nepal
Tourists come to Nepal for some of the most exciting – and potentially dangerous – adventures in the world. Mountain climbing, trekking, whitewater rafting, and the many other outdoor activities available in Nepal can present health and safety problems, including altitude sickness, that can be hard to treat in remote locations. Even more commonly, basic health problems like gastrointestinal ailments affect both tourists and residents. Additional information about health issues in Nepal is provided in the Country Specific Information available at Travel.State.Gov.
Medical Care in Nepal
Medical care in Nepal is limited and often does not meet U.S. standards. Medical facilities are often overwhelmed because of insufficient resources. Emergency medical services, especially in public hospitals, are of poor quality compared to that available in the United States. Illnesses and injuries suffered while trekking in remote areas often require a helicopter rescue. The cost for a helicopter rescue from remote areas to Kathmandu is typically $3,000 to $10,000. The usual travel ailments and minor surgeries can be addressed by clinics in Kathmandu. Serious illness or injury may require evacuation to the nearest adequate medical facility (New Delhi, Bangkok, Singapore, etc) or back to the United States. Medical evacuation to the United States may cost in excess of $50,000. The Embassy strongly recommends that Americans purchase emergency evacuation insurance before any extended trek or adventure activity in Nepal’s remote areas. Learn more at the State Department’s page on supplemental travel insurance with coverage overseas.
How To Find a Doctor in Nepal
Each year, hundreds of American visitors visit a clinic or hospital in Nepal and dozens must be medically evacuated. For a list of medical professionals in Nepal with experience treating U.S. Citizens, please see the detailed list below. Local police or tourism industry professionals would also be able to provide suggestions for nearby medical service providers. Some clinics and hospitals in Kathmandu accept credit card payment, but others accept only cash. Travelers should be prepared to pay their bills in full before treatment begins or before discharge from an in-patient facility. The Embassy strongly urges Americans to consult with their medical insurance company prior to traveling to Nepal to confirm whether their policy applies overseas and will cover emergency expenses.
Embassy Assistance for U.S. Citizens
In addition to providing general information, Embassy Kathmandu can assist Americans with the medical evacuation process and transferring funds from the United States. Consular officers can help ill or injured Americans contact their family or friends back home, understand the local options available to them, and assist with any necessary logistical arrangements for medical care in Nepal. Please note that Medicare generally does not cover treatment overseas and that neither the U.S. Embassy nor the U.S. government pays private medical bills overseas.
Taking Care of Yourself in Nepal
Nepal’s geography and local sanitation concerns make tourists and residents alike susceptible to many ailments. Exercising some simple precautions can help make your trip safe and enjoyable.
Altitude sickness in the Himalayas can affect even the most seasoned climbers and trekkers. Physical training or fitness has little to no impact on altitude sickness susceptibility. Flying directly into high-altitude airports like Lukla or Jomsom brings travelers to high altitudes with no time for their bodies to adjust. In its most severe forms, altitude sickness is a life-threatening problem and must be treated immediately by descending to a lower altitude. Altitude sickness can take three forms: acute mountain sickness (AMS), high-altitude cerebral edema (HACE), and high-altitude pulmonary edema (HAPE). Symptoms of AMS include headache, fatigue, loss of appetite, nausea and occasionally vomiting. Symptoms may lessen if the affected traveler remains at the same altitude to acclimatize. HACE and HAPE are more severe conditions, marked by lethargy, confusion and/or shortness of breath. Anyone displaying these symptoms should immediately descend to a lower altitude and seek medical assistance.
Diarrhea and other gastrointestinal ailments are probably the most common problems for travelers to Nepal, especially during the summer monsoon months. Diarrhea is rarely life-threatening. However, if symptoms persist, or if you have special health concerns, you should contact a medical professional. To help prevent gastrointestinal problems, use the following rules. Avoid buying food or beverages from street vendors or other unhygienic establishments. Avoid eating raw or undercooked meat and seafood. Avoid eating raw fruits and vegetables, unless you have peeled them yourself. Drink bottled carbonated beverages or water that you are sure has been boiled or treated with iodine/chlorine. Be aware that water bottles in remote locations are sometimes refilled with tap or stream water. Make sure the seal on the bottle is intact before you open it.
For more information on health concerns and vaccination recommendations in Nepal, read the Centers for Disease Control and Prevention’s information on traveling to Nepal.
(Updated July 2019)
Medical Practitioners, Air Ambulance, and Helicopter Evacuation Services in Nepal
Below is the list of hospitals, clinics, and other health care facilities that offer medical services to travelers in Nepal. The U.S. Embassy in Kathmandu assumes no responsibility for the professional ability or reputation of the medical facilities or persons whose names appear on the following list. Inclusion on this list is in no way an endorsement by the Department of State or the U.S. Embassy. The resources are listed alphabetically and the order in which they appear has no other significance. This list is maintained on the basis of information provided by the concerned medical service providers; the Embassy is not in a position to vouch for such information.
HOSPITAL AND CLINICS – KATHMANDU VALLEY
CIWEC Travel Medicine Hospital
Located in Lazimpat, near the British and Indian Embassies. With expatriate and Nepali physicians, it is open seven days a week with a 24-hour doctor on-site. American hygienist and Nepali dentist available five days a week. Laboratory facilities, ambulance service, vaccinations, medications, X-ray, and ultrasound available on site. Accepts Visa and MasterCard. Gynecologist/obstetrician available Monday, Wednesday, Friday afternoons. American psychiatrist available. Dental care and American hygienist available. Accepts cash, Visa, and Mastercard.
Telephone: +977-1-442-4111, +977-1-441-3163, +977-1-442-4242, +977-1-443-5232
Grande International Hospital
Located in Dhapasi, on the north west side of Kathmandu, outside the ring road. Offers a wide range of medical, surgical and diagnostic services including ICU. Helicopter landing site on roof. 24-hour emergency room and ambulance services available. Out-patient services available Sunday through Friday. Has “Rapid Rescue,” a 24/7 standby stand-by emergency medical team ready for rescue from any part of Nepal, including a trauma consultant and paramedics with all equipment. Air and road ambulance services are available depending on the location of the rescue.
Telephone: +977-1-515-9266, +977-1-515-9267
24-hours emergency number: +977-1-515-9077, +977-980-120-2552
International Coordinator (Puja Shah): +977-980-120-2553
Himalayan Rescue Association (HRA)
Head office located in Lazimpat, near the Palace Museum north gate. Founded in 1973 to reduce deaths among trekkers. Gives free advice to trekkers on altitude sickness, equipment, and conditions of trekking routes. It has aid posts in Pheriche and Manang staffed by expatriate physicians during peak seasons (March-May and October-November).
Telephone: +977-1-444-0292, +977-1-444-0293
Medicare National Hospital & Research Centre
Located in Chabahil Chowk, Kathmandu. Private hospital with departments includes Pulmonology, maternal health, pediatrics, and orthopedics.
National Institute of Neurological and Allied Sciences
Located in Bansbari, Kathmandu. Provides emergency services, diagnostic services, neuropsychiatry, orthopedics and trauma, neurotology (Ear, Nose, and Throat), neuro-ophthalmology, physiotherapy, and rehabilitation.
Telephone: +977-1-437-3850, +977-1-437-9012, +977-1-437-9014, +977-1-437-9015
Nepal Mediciti Hospital
Located in Bhaisepati, Lalitpur, Nepal Mediciti Hospital is the 1st and only NABH (National Accreditation Board for Hospitals & Healthcare Providers) certified Super-specialty Hospital in Nepal with 24 Hours Emergency Service with the provision of different Center of Services such as Diagnostic Medicine, Neuro Sciences, Cardiac Sciences, Digestive Diseases, Orthopedic & Joint Reconstruction, Mother, and Child care, Renal Sciences, Cancer Care, ENT-Head and Neck Surgery, Internal Medicine / Endocrinology & Wellness, Peri-Operative Medicine, Emergency Medicine, and Pre-Hospital Care, Physiotherapy & Rehabilitation, Department of Dermatology, Department of Dentistry, Department of Ophthalmology, Department of Psychiatry Department of Clinical Nutrition & Dietetics, Department of Pulmonology.
Telephone: 01-4217766; Dedicated Number: +977-9810136491
Emergency Hotline Number: 1134
Emergency Heli Rescue (HelloHeli) Number: +977-9858777111
Nepal International Clinic (NIC)
Located on a small street between the Royal Palace main gate and Jaya Nepal Cinema, within easy walking distance of Thamel. Appointments 9:00 am to 5:00 pm, Sunday through Saturday. Dr. Buddha Basnyat, a U.S. board-certified Nepalese physician is the medical director. Physicians are Nepalese, some are Western-trained. Provides medical care in Western settings. X-ray, ultrasound, laboratory facilities, vaccinations available on site. 24-hour telephone for emergency physician contact. Accepts cash, Visa, Mastercard, and American Express.
Telephone: +977-1-443-4642, +977-1-443-5357
Norvic International Hospital and Outpatient Clinic
Located in Thapathali. Outpatient diagnostic services 8:00 am – 8:00 pm, Sunday through Friday. Specializes in cardiac care as well as general medical cases. 24-hour emergency and ambulance services available. Hospital has CCU, ICU, NICU, and medical ICU.
Telephone: +977-1-421-8230, +977-1-425-8553, +977-1-425-8554
E-mail: firstname.lastname@example.org, email@example.com
Om Hospital & Research Centre
Located in Chabahil, Kathmandu. The hospital provides gynecology & obstetrics, internal medicine, ophthalmology, gastroenterology, neurology, psychiatry, dental, physiotherapy, general pediatrics, dermatology, venerology & leprology, pediatric surgery, cardiology, oncology, plastic surgery, ENT, radiology, urology, orthopedic, general surgery, and nephrology.
Telephone: +977-1-447-6225, +977-1-448-2484
E-mail : firstname.lastname@example.org
Patan Hospital Private Clinic
Located in Lagankhel, Patan. Associated with Patan Hospital. Specialties include OB/GYN, surgery, pediatrics, dermatology, internal medicine, and orthopedics. Expatriate medical personnel among local resident doctors.
Telephone: +977-1-554-8007, +977-1-552-2295
Tribhuvan University Teaching Hospital
Located in Maharajgunj, Kathmandu, near the U.S. Embassy. This large government hospital provides intensive care unit, in-patient and surgical facilities, cardiac care unit, and 24-hour emergency room.
Telephone: + 977-1-441-2303, +977-1-441-2404, +977-1-441-2505, +977-1-441-2808
Located in Balku Chowk, Kathmandu. Private hospital offers a wide range of medical, surgical, and diagnostic services. Associated with Fortis Escorts for Cardiac Arrest. 24-hour emergency room and ambulance services available. Has CCU and ICU. Helicopter landing site on roof. Outpatient services available Sunday through Friday.
Telephone: +977-1-428-6427, +977-1-428-6428
Emergency Direct Number: +977-1-211-1333
Sudrishti Eye Clinic
Located on Durbar Marg. Provides full-range of eye care services, including new prescriptions, glasses, and contact lens supplies. Appointments from 4:00 pm – 8:00 pm Sunday through Friday.
Telephone: +977-1-442-4512, +977-1-422-8531
COUNSELLING AND PSYCHOTHERAPY
Located in Kupondole, Patan. Western-trained therapists. Psychologically based services, counseling and psychotherapy for individuals, couples, families and groups who are experiencing difficulties with their mental health.
Center for Medical Health and Counselling Nepal (CMC-Nepal)
Located in Thapathali on Jitjung Marg. Non-governmental organization working in mental health and development by providing mental health and psychosocial counselling services for individuals, couples, families, children, and elderly people. Mental health checkup and therapy service on Tuesdays by Dr. Kapil Dev Upadhaya. Counselling service available Sunday-Saturday after 4:00 pm.
Telephone: +977-1-410-2037, +977-1-422-6041
CIWEC Travel Medicine Hospital
Located in Lazimpat, near the British and Indian Embassies. Western-trained psychiatrist and psychologist available. Accepts cash, Visa, and MasterCard.
Telephone: +977-1-442-4111, +977-1-441-3163
Rhythm Neuropsychiatric Hospital and Research Center
Located in Ekantakuna, Jawalakhel, Lalitpur. Specialized hospital focusing on comprehensive aspects of care ranging from psychiatric and psychological services, dealing with emotional issues, strengthening personality, D-addiction services (drugs and alcohol), and allied neurological services under a single umbrella with a well-qualified team.
Telephone: +977-1-500-0700, +977-1-500-0711
CIWEC Travel Medicine Clinic
Located in Lazimpat, near the British and Indian Embassies. Dental care and American hygienist available. Accepts cash, Visa, and MasterCard.
Dent Inn – The Dental Clinic
Located in Heritage Plaza II, Kamaladi (down the first right turn on the way to Kamaladi from King Mahendra’s statue at King’s Way). Open Sunday to Friday, 10:00 am to 7:00 pm excluding lunch time from 1:30pm to 2:30pm. Visits by appointments only. Accepts Visa, MasterCard, and local debit cards.
Telephone: +977-1-416-9141, +977-1-416-9142, +977-1-416-9143
Located in Lazimpat opposite the Department of Mines and Geology. Open Sunday through Friday, 10:00 am to 5:00 pm. Services include radiograph, dental implants, and on-site pharmacy.
Telephone: +977-1-444-4689, +977-1-442-0800
HOSPITAL AND CLINICS – OUTSIDE OF KATHMANDU VALLEY
Advance Polyclinic – Pokhara
Located in Pokhara. Private clinic provides a variety of services. New Road, S & S Complex.
Telephone: +977-61-522-984, +977-61-522-985
Located in Bharatpur, Chitwan. The hospital has Emergency, OPD, ICU, Operation Theater, Radiography, Pathology, Gynecology and Obstetrics services
Emergency Counter: +977-056 – 530854; +977-056 – 520111
Ambulance: +977-056 -524300
Red cross: +977-056 – 520133; +977-9845028340 (Driver: Mohan Gurung)
Pharmacy:+977-056 – 521879
Bulk: +977-056 – 521879
Telephone: + 977-56-527959
Email: email@example.com; firstname.lastname@example.org
CIWEC Travel Medicine Hospital – Pokhara
Located in Mansarovar Path (Meera Hotel Lane), Barahi Tole, in Pokhara’s Lakeside district. 24-hours emergency and outpatient services, limited inpatient service, laboratory, radiology (including X-ray and ultrasound), pharmacy, and travel vaccines including rabies vaccine and HRIG.
Telephone: +977-61-463-082, +977-61-467-053
Fishtail Hospital & Research Center – Pokhara
Located in Pokhara, Dautari Bhawan, Gairapatan Pokhara-4. Private clinic provides a range of services.
Telephone: +977-61-527-553, +977-61-528-999, +977-61-530-999
HDCS Team Hospital – Western Nepal
Two locations, Lamjung district (Western Nepal) and Rukkum district (Mid-Western Nepal). Supported by a mission group. Doctors includes expatriate medical personnel. Full dental and lab facilities, OPD, IPD, 24-hour emergency service, ultrasound, blood transfusion facility. Conducts minor surgeries and operates a leprosy program.
Telephone: +977-66-520-258; +977-66-520-452
Rukkum District, Chaurjahari
Telephone: +977-88-401-071; +977-88-401-049 (Guest House)
Kunde Hospital – Khumbu Region
Located in the Khumbu area and supported by The Sir Edmund Hillary Foundation. The hospital is equipped to handle basic medical care including some minor operations such as caesarian section or appendicitis. All complicated cases are sent to Kathmandu.
Telephone: +977-38-540-053, +977-38-540-113
Neuro Hospital – Biratnagar
Located in Biratnagar on Jahada Road – 13. It is a well-equipped, multidisciplinary hundred bed hospital with 24-hours emergency, surgical and nonsurgical management of patients along with elective surgery for CNS tumors, pediatric disorders and neurovascular surgery.
Telephone: +977-21-417-484, +977-21-416-267, +977-21-417-475
Siddhababa S. Int. Hospital & Research Center Pvt. Ltd
Located in Om Marg, Sukhanagar, Butwal-8, Om Marg, Rupandehi. This hospital specializes in Cardiology, Nephrology, Neurology, Asthma, Pulmonology, Obstetrics & Gynecology, Radiology, General Medicine & Physician and provides a wide variety of special medical services.
Tel: +977-71-549201, +977-71-549202, +977-71-549203
Siddharthanagar City Hospital
Located in Bhairahawa, Rupandehi. The hospital has facilities such as Emergency, General Medicine, Nephrology, Diagnostic and Imaging, Laborotory, Orthopedics, Pediatrics, Gynecology and Obstetrics, Physiotherapy, Anesthesia and Dental. They have free Dialysis service.
Tel: +977-71-526975, 526375
Hotline No: +977-71-526375
Emergency Direct No: +977-71-526975
Email : email@example.com; firstname.lastname@example.org
United Mission Hospital – Palpa District
Located in Tansen, Palpa District. Provides medical services to the region south of Pokhara and travelers on the road to Bhairahawa. Surgical and medical wards, laboratory, and pharmacy. Some expatriate medical personnel on staff.
Telephone: +977-75-520-958, +977-75-520-111
Universal College of Medical Sciences
Located in Ranigaon, Bhairahawa, Lumbini Zone, Nepal. This hospital specializes in OPD, Emergency, Care unit, Radiology, Central Laboratory, operation Theaters and 24 hours medical service.
Telephone: +977-71-506052, +977-71-506092, +977-71-506110; +977-71-5061387; +977-71-506030
Email: email@example.com; firstname.lastname@example.org
HELICOPTER AND MEDICAL EVACUATION SERVICE PROVIDERS
DOMESTIC RESCUE AND MEDICAL EVACUATION FLIGHTS
Alpine Rescue Service
24/7 Assistance: +977-98010-68400
Telephone: +977-1-436-2652; +977-1-435-4711; +977-1-436-0668
Email: email@example.com; firstname.lastname@example.org
Air Dynasty Heli Services
Provides emergency evacuation and rescue service in Nepal. Services available: Medevac and rescue flights, Everest Heli pick up, etc. Sinamangal, Kathmandu, Nepal.
24/7 Assistance: +977-1-442-1947; +977-1-442-0457; +977-98010-89842
Telephone (Head Office): +977-1-447-7560/61/62
Telephone: +977-1-411-2217; +977-1-411-2230; +977-1-411-2463/64/65/66/67
Airport Telephone: +977-1-499-1826; +977-1-449-4692
Mountain Helicopters Nepal
Telephone: 977-1-411-1031; 977-1-411-1032; 977-1-411-1050; 977-1-411-1051; 977-1-411-1131
Rescue specialists are standby to operate long line rescue, medical evacuations and other emergency operations. Teenkune, Kathmandu, Nepal.
Telephone: +977-1-415-5341/42/43/44; +977-98510-21183; +977-98020-33475
AIR AMBULANCE SERVICES
Air Ambulance 1
Available 24/7 for International Flights
United States Office
USA: 1 (800) 424-9000
Int.: +1 (832)900-9000
Fax : 1(800) 424-9000
Cell : 1(832) 316-5323
Europ Assistance (Worldwide)
Telephone: 1-877-710-4082 (Worldwide); 1-240-330-1523 (Local)
Email: email@example.com (Logistics Platform); firstname.lastname@example.org (Operations Platform)
Singapore OfficeTelephone: +65-6338-2311; +65-6338-7800 (English); +65-6336-3080 (Japanese)
Information that Air Ambulance Companies may ask while making reservation:
– Patient’s Diagnosis and Medical Report
– Scan of Patient’s Passport
– Weight and Height
– Name of Hospital at Origin
– Room Number, Ward, Building
– Treating Doctor’s Name and Contact Number at Origin Hospital
– Name of Receiving Hospital
– Treating Doctor’s Name and Contact Number at Receiving Hospital
– Scan of Companion’s Passport
– Payment Arrangements
(Updated July 2020)