Medical Assistance

Please note: The Department of State assumes no responsibility or liability for the professional ability or the quality of services provided by the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.

Medical Emergencies in Nepal

Tourists come to Nepal for some of the most exciting – and potentially dangerous – adventures in the world. Mountain climbing, trekking, whitewater rafting, and the many other outdoor activities available in Nepal can present health and safety problems, including altitude sickness, that can be hard to treat in remote locations. Even more commonly, basic health problems like gastrointestinal ailments affect both tourists and residents. Additional information about health issues in Nepal is provided in the Country Specific Information available at Travel.State.Gov.

Medical Care in Nepal

Medical care in Nepal is limited and often does not meet U.S. standards. Medical facilities are often overwhelmed because of insufficient resources. Emergency medical services, especially in public hospitals, are of poor quality compared to that available in the United States. Illnesses and injuries suffered while trekking in remote areas often require a helicopter rescue. The cost for a helicopter rescue from remote areas to Kathmandu is typically $3,000 to $10,000. The usual travel ailments and minor surgeries can be addressed by clinics in Kathmandu. Serious illness or injury may require evacuation to the nearest adequate medical facility (New Delhi, Bangkok, Singapore, etc) or back to the United States. Medical evacuation to the United States may cost in excess of $50,000. The Embassy strongly recommends that Americans purchase emergency evacuation insurance before any extended trek or adventure activity in Nepal’s remote areas. Learn more at the State Department’s page on supplemental travel insurance with coverage overseas.

How To Find a Doctor in Nepal

Each year, hundreds of American visitors visit a clinic or hospital in Nepal and dozens must be medically evacuated. For a list of medical professionals in Nepal with experience treating U.S. Citizens, please see the detailed list below. Local police or tourism industry professionals would also be able to provide suggestions for nearby medical service providers. Some clinics and hospitals in Kathmandu accept credit card payment, but others accept only cash. Travelers should be prepared to pay their bills in full before treatment begins or before discharge from an in-patient facility. The Embassy strongly urges Americans to consult with their medical insurance company prior to traveling to Nepal to confirm whether their policy applies overseas and will cover emergency expenses.

Embassy Assistance for U.S. Citizens

In addition to providing general information, Embassy Kathmandu can assist Americans with the medical evacuation process and transferring funds from the United States. Consular officers can help ill or injured Americans contact their family or friends back home, understand the local options available to them, and assist with any necessary logistical arrangements for medical care in Nepal. Please note that Medicare generally does not cover treatment overseas and that neither the U.S. Embassy nor the U.S. government pays private medical bills overseas.

Taking Care of Yourself in Nepal

Nepal’s geography and local sanitation concerns make tourists and residents alike susceptible to many ailments. Exercising some simple precautions can help make your trip safe and enjoyable.

Altitude sickness in the Himalayas can affect even the most seasoned climbers and trekkers. Physical training or fitness has little to no impact on altitude sickness susceptibility. Flying directly into high-altitude airports like Lukla or Jomsom brings travelers to high altitudes with no time for their bodies to adjust. In its most severe forms, altitude sickness is a life-threatening problem and must be treated immediately by descending to a lower altitude. Altitude sickness can take three forms: acute mountain sickness (AMS), high-altitude cerebral edema (HACE), and high-altitude pulmonary edema (HAPE). Symptoms of AMS include headache, fatigue, loss of appetite, nausea and occasionally vomiting. Symptoms may lessen if the affected traveler remains at the same altitude to acclimatize. HACE and HAPE are more severe conditions, marked by lethargy, confusion and/or shortness of breath. Anyone displaying these symptoms should immediately descend to a lower altitude and seek medical assistance.

Diarrhea and other gastrointestinal ailments are probably the most common problems for travelers to Nepal, especially during the summer monsoon months. Diarrhea is rarely life-threatening. However, if symptoms persist, or if you have special health concerns, you should contact a medical professional. To help prevent gastrointestinal problems, use the following rules. Avoid buying food or beverages from street vendors or other unhygienic establishments. Avoid eating raw or undercooked meat and seafood. Avoid eating raw fruits and vegetables, unless you have peeled them yourself. Drink bottled carbonated beverages or water that you are sure has been boiled or treated with iodine/chlorine. Be aware that water bottles in remote locations are sometimes refilled with tap or stream water. Make sure the seal on the bottle is intact before you open it.

For more information on health concerns and vaccination recommendations in Nepal, read the Centers for Disease Control and Prevention’s information on traveling to Nepal.

(Updated May 2018)

Below is a list of hospitals, clinics, and other health care facilities that offer medical services to travelers in Nepal. The U.S. Embassy in Kathmandu assumes no responsibility for the professional ability or reputation of the medical facilities or persons whose names appear on the following list. Inclusion on this list is in no way an endorsement by the Department of State or the U.S. Embassy. The resources are listed alphabetically and the order in which they appear has no other significance. This list is maintained on the basis of information provided by the concerned medical service providers, the Embassy is not in a position to vouch for such information.

HOSPITAL AND CLINICS – KATHMANDU VALLEY
CIWEC Travel Medicine Hospital
Located in Lazimpat, near the British and Indian Embassies. With expatriate and Nepali physicians, it is open seven days a week with a 24-hour doctor on-site. American hygienist and Nepali dentist available five days a week. Laboratory facilities, ambulance service, vaccinations, medications, X-ray, and ultrasound available on site. Accepts Visa and MasterCard. Gynecologist/obstetrician available Monday, Wednesday, Friday afternoons. American psychiatrist available. Dental care and American hygienist available. Accepts cash, Visa, and Mastercard.

Telephone: +977-1-442-4111, +977-1-441-3163, +977-1-442-4242, +977-1-443-5232
Email: info@ciwec-clinic.com
Website: http://www.ciwec-clinic.com 

Grande International Hospital
Located in Dhapasi, on the north west side of Kathmandu, outside the ring road. Offers a wide range of medical, surgical and diagnostic services including ICU. Helicopter landing site on roof. 24-hour emergency room and ambulance services available. Out-patient services available Sunday through Friday. Has “Rapid Rescue,” a 24/7 standby stand-by emergency medical team ready for rescue from any part of Nepal, including a trauma consultant and paramedics with all equipment. Air and road ambulance services are available depending on the location of the rescue.

Telephone: +977-1-515-9266, +977-1-515-9267
24-hours emergency number: +977-1-515-9077, +977-980-120-2552
International Coordinator (Puja Shah): +977-980-120-2553
Email: puja.shah@grandehospital.com
Website: http://www.grandehospital.com

Himalayan Rescue Association (HRA)
Head office located in Lazimpat, near the Palace Museum north gate. Founded in 1973 to reduce deaths among trekkers. Gives free advices to trekkers on altitude sickness, equipment, and conditions of trekking routes. It has aid posts in Pheriche and Manang staffed by expatriate physicians during peak seasons (March-May and October-November).

Telephone: +977-1-444-0292, +977-1-444-0293
Email: hra@mail.com.np
Website: http://www.himalayanrescue.org 

Medicare National Hospital & Research Centre
Located in Chabahil Chowk, Kathmandu. Private hospital with departments include pulmonology, maternal health, pediatrics, and orthopedics.

Telephone: +977-1-446-7067
Email: medicare@medicarehosp.com
Website: www.medicarehosp.com 

National Institute of Neurological and Allied Sciences
Located in Bansbari, Kathmandu. Provides emergency services, diagnostic services, neuropsychiatry, orthopedics and trauma, neurotology (Ear, Nose, and Throat), neuro-ophthalmology, physiotherapy, and rehabilitation.

Telephone: +977-1-437-3850, +977-1-437-9012, +977-1-437-9014, +977-1-437-9015
Email: national@neuro.org.np
Website: www.neuro.org.np  

Nepal Mediciti Hospital
Located in Bhaisepati, Lalitpur.  The hospital provides variety of services such as Neurology, Cardiac Sciences, Orthopedic, Mother and Child care, Cancer care, Diagnostic Medicine, Renal Science, ENT-Head and Neck Surgery, Internal Medicine, Endocrinology, Peri Operative Medicine, Emergency Medicine and Pre-Hospital care, Physiotherapy, Dermatology and Ophthalmology.

Telephone: 01-4217766; +977-9858774111
Email: ips@nepalmediciti.com
Website: http://www.nepalmediciti.com

Nepal International Clinic (NIC)
Located on a small street between the Royal Palace main gate and Jaya Nepal Cinema, within easy walking distance of Thamel. Appointments 9:00 am to 5:00 pm, Sunday through Saturday. Dr. Buddha Basnyat, a U.S. board-certified Nepalese physician is the medical director. Physicians  are Nepalese, some are Western-trained. Provides medical care in Western setting. X-ray, ultrasound, laboratory facilities, vaccinations available on site. 24-hour telephone for emergency physician contact. Accepts cash, Visa, Mastercard, and American Express.

Telephone:  +977-1-443-4642, +977-1-443-5357
Email: nepalinternationalclinic@gmail.com
Email: nic@naxal.wlink.com.np
Website: http://www.nepalinternationalclinic.com

Norvic International Hospital and Outpatient Clinic
Located in Thapathali. Outpatient diagnostic services 8:00 am – 8:00 pm, Sunday through Friday. Specializes in cardiac care as well as general medical cases. 24-hour emergency and ambulance services available. Hospital has CCU, ICU, NICU, and medical ICU.

Telephone: +977-1-421-8230, +977-1-425-8553, +977-1-425-8554
E-mail: admin@norvic.wlink.com.npheart@norvic.wlink.com.np
Website: http://www.norvichospital.com 

Om Hospital & Research Centre
Located in Chabahil, Kathmandu. The hospital provides gynecology & obstetrics, internal medicine, ophthalmology, gastroenterology, neurology, psychiatry, dental, physiotherapy, general pediatrics, dermatology, venerology & leprology, pediatric surgery, cardiology, oncology, plastic surgery, ENT, radiology, urology, orthopedic, general surgery, and nephrology.

Telephone: +977-1-447-6225, +977-1-448-2484
E-mail : omhrc@omhospitalnepal.com
Website: www.omhospitalnepal.com

Patan Hospital Private Clinic
Located in Lagankhel, Patan. Associated with Patan Hospital. Specialties include OB/GYN, surgery, pediatrics, dermatology, internal medicine, and orthopedics. Expatriate medical personnel among local resident doctors.

Telephone: +977-1-554-8007, +977-1-552-2295 

Tribhuvan University Teaching Hospital
Located in Maharajgunj, Kathmandu, near the U.S. Embassy. This large government hospital provides intensive care unit, in-patient and surgical facilities, cardiac care unit, and 24-hour emergency room.

Telephone: + 977-1-441-2303, +977-1-441-2404, +977-1-441-2505, +977-1-441-2808
E-mail: tuthdirector@iom.edu.np
Website: http://www.teachinghospital.org.np  

Vayodha Hospital
Located in Balku Chowk, Kathmandu. Private hospital offers a wide range of medical, surgical, and diagnostic services. Associated with Fortis Escorts for Cardiac Arrest. 24-hour emergency room and ambulance services available. Has CCU and ICU. Helicopter landing site on roof. Outpatient services available Sunday through Friday.

Telephone: +977-1-428-6427, +977-1-428-6428
Hotline: +977-1-428-1666
Emergency Direct Number: +977-1-211-1333
Email:       info@vayodha.wlink.com.np
Website:    http://www.vayodhahospitals.com

OPTHAMOLOGY/OPTOMETRY

Sudrishti Eye Clinic
Located on Durbar Marg. Provides full-range of eye care services, including new prescriptions, glasses, and contact lens supplies.  Appointments from 4:00 pm – 8:00 pm Sunday through Friday.

Telephone: +977-1-442-4512, +977-1-422-8531

COUNSELLING AND PSYCHOTHERAPY
Anicca Psychology
Located in Kupondole, Patan. Western-trained therapists. Psychologically based services, counseling and psychotherapy for individuals, couples, families and groups who are experiencing difficulties with their mental health.

Email: info@aniccapsychology.com
Website: http://aniccapsychology.com

Center for Medical Health and Counselling Nepal (CMC-Nepal)
Located in Thapathali on Jitjung Marg. Non-governmental organization working in mental health and development by providing mental health and psychosocial counselling services for individual, couples, families, children, and elderly people. Mental health checkup and therapy service on Tuesdays by Dr. Kapil Dev Upadhaya. Counselling service available Sunday-Saturday after 4:00 pm.

Telephone: +977-1-410-2037, +977-1-422-6041
Email: cmcnepal@wlink.com.np
Website: http://cmcnepal.org.np 

CIWEC Travel Medicine Hospital
Located in Lazimpat, near the British and Indian Embassies. Western-trained psychiatrist and psychologist available. Accepts cash, Visa, and MasterCard.

Telephone: +977-1-442-4111, +977-1-441-3163
Email: info@ciwec-clinic.com
Website: http://www.ciwec-clinic.com 

Rhythm Neuropsychiatric Hospital and Research Center
Located in Ekantakuna, Jawalakhel, Lalitpur. Specialized hospital focusing on comprehensive aspect of care ranging from psychiatric and psychological services, dealing with emotional issues, strengthening personality, D-addiction services (drugs and alcohol), and allied neurological services under single umbrella with well-qualified team.

Telephone: +977-1-500-0700, +977-1-500-0711
Email: admin@rhythmneuropsychiatry.com
Website: http://rhythmneuropsychiatry.com 

DENTAL CLINICS
CIWEC Travel Medicine Clinic

Located in Lazimpat, near the British and Indian Embassies. Dental care and American hygienist available. Accepts cash, Visa, and MasterCard.

Telephone: +977-1-444-0100
Email: info@ciwec-clinic.com
Website: http://www.ciwec-clinic.com 

Dent Inn – The Dental Clinic
Located in Heritage Plaza II, Kamaladi (down the first right turn on the way to Kamaladi from King Mahendra’s statue at King’s Way). Open Sunday to Friday, 10:00 am to 7:00 pm excluding lunch time from 1:30pm to 2:30pm. Visits by appointments only. Accepts Visa, MasterCard, and local debit cards.

Telephone: +977-1-416-9141, +977-1-416-9142, +977-1-416-9143
Email: info@dent-inn.com
Email: prabigya@dent-inn.com
Web: http://www.dent-inn.com
Facebook: www.facebook.com/dentinn.nepal

Healthy Smiles
Located in Lazimpat opposite Department of Mines and Geology. Open Sunday through Friday, 10:00 am to 5:00 pm. Services include radiograph, dental implants, and on-site pharmacy.

Telephone: +977-1-444-4689, +977-1-442-0800
Email: smilenepal.hs@gmail.com
Website: www.healthysmiles.com.np 

HOSPITAL AND CLINICS – OUTSIDE OF KATHMANDU VALLEY
CIWEC Travel Medicine Hospital – Pokhara
Located in Mansarovar Path (Meera Hotel Lane), Barahi Tole, in Pokhara’s Lakeside district. 24-hours emergency and outpatient services, limited inpatient service, laboratory, radiology (including X-ray and ultrasound), pharmacy, and travel vaccines including rabies vaccine and HRIG.

Telephone:  +977-61-463-082,  +977-61-467-053
Email: pkradministrator@ciwec-clinic.com
Email: ciwecbooking@pokharainternet.com.np
Website: http://www.ciwec-clinic.com 

Advance Polyclinic – Pokhara
Located in Pokhara. Private clinic provides a variety of services. New Road, S & S Complex.

Telephone: +977-61-522-984, +977-61-522-985
Email: info@apc.com.np
Website: www.apc.com.np 

Fishtail Hospital & Research Center – Pokhara
Located in Pokhara, Dautari Bhawan, Gairapatan Pokhara-4. Private clinic provides a range of services.

Telephone: +977-61-527-553, +977-61-528-999, +977-61-530-999
Email: hospitalfishtail@gmail.com
Website: http://www.fishtailhospital.com.np 

HDCS Team Hospital – Western Nepal
Two locations, Lamjung district (Western Nepal) and Rukkum district (Mid-Western Nepal). Supported by a mission group. Doctors includes expatriate medical personnel. Full dental and lab facilities, OPD, IPD, 24-hour emergency service, ultrasound, blood transfusion facility. Conducts minor surgeries and operates a leprosy program.

Lamjung District
Telephone: +977-66-520-258; +977-66-520-452
Email: info@ldcs.org
Rukkum District, Chaurjahari

Telephone: +977-88-401-071; +977-88-401-049 (Guest House)
Email: chaurjahari@hdcsnepal.org
Website: http://www.hdcsnepal.org

Kunde Hospital – Khumbu Region
Located in the Khumbu area and supported by The Sir Edmund Hillary Foundation. The hospital is equipped to handle basic medical care including some minor operations such as caesarian section or appendicitis. All complicated cases are sent to Kathmandu.

Telephone: +977-38-540-053, +977-38-540-113 

Neuro Hospital – Biratnagar
Located in Biratnagar on Jahada Road – 13. It is a well-equipped, multidisciplinary hundred bed hospital with 24-hours emergency, surgical and nonsurgical management of patients along with elective surgery for CNS tumors, pediatric disorders and neurovascular surgery.

Telephone: +977-21-417-484, +977-21-416-267, +977-21-417-475
Email: info@neurohospital.com.np
Email: neurohospitalbrt@gmail.com
Website: http://www.neurohospital.com.np

United Mission Hospital – Palpa District
Located in Tansen, Palpa District. Provides medical services to the region south of Pokhara and travelers on the road to Bhairahawa. Surgical and medical wards, laboratory, and pharmacy. Some expatriate medical personnel on staff.

Telephone: +977-75-520-958, +977-75-520-111
Email: tansen@umn.org.np
Website: www.tansenhospital.org.np

 

HELICOPTER AND MEDICAL EVACUATION SERVICE PROVIDERS
Air Dynasty Heli Services 

Provides emergency evacuation and rescue service in Nepal. Services available: Medevac and rescue flights, Everest Heli pick up, etc. Sinamangal, Kathmandu, Nepal.

24/7 Assistance: +977-1-442-1947; +977-1-442-0457; +977-98010-89842
Telephone (Head Office): +977-1-447-7560/61/62
Email: assistance@airdynastyheli.com
Website: www.airdynastyheli.com

Mountain Helicopters Nepal
Telephone: 977-1-411-1031; 977-1-411-1032; 977-1-411-1050; 977-1-411-1051; 977-1-411-1131
Website: www.mountainhelicoptersnepal.com

Manang Air
24/7 Assistance: +977-98011-80461; +977-98011-80502 (Rom Shrestha)
Telephone: +977-1-411-5984/85/86/88/89
Email: operation@manangair.com.np
Website: http://manangair.com.np

Simrik Air
Rescue specialists are standby to operate long line rescue, medical evacuations and other emergency operations. Teenkune, Kathmandu, Nepal.
Telephone: +977-1-415-5341/42/43/44; +977-98510-21183; +977-98020-33475
Email: info@simrikair.com.np
Website: www.simrikair.com

Fishtail Air
Telephone: +977-1-411-2217; +977-1-411-2230; +977-1-411-2463/64/65/66/67
Airport Telephone: +977-1-499-1826; +977-1-449-4692
Email: operation@fishtailair.com
Website: http://www.fishtailair.com

Easy Heli Charter Service
24/7 Assistance: +977-98010-50000; +977-98010-50019
Telephone:  +977-1-437-1022; +977-1-437-7283; +977-1-437-1557
Email:  info@easyheli.com
Website: http://easyheli.com

Alpine Rescue Service
24/7 Assistance: +977-98010-68400
Telephone: +977-1-436-2652; +977-1-435-4711; +977-1-436-0668
Satellite: +88-21687729937
Email: alpinerescue@mail.com.npoperation@alpine-rescue.com
Website: www.alpine-rescue.com

AIR AMBULANCE SERVICES
International SOS
Singapore OfficeTelephone: +65-6338-2311; +65-6338-7800 (English); +65-6336-3080 (Japanese)
Fax: +65-6338-7611
Website: https://www.internationalsos.com

Asia Air Ambulance
Thailand Office
Telephone: +668-9896-9000
Email: Operations@asiaairambulance.com
Website: http://www.asiaairambulance.com

Medical Wings
Thailand Office
Telephone:  +66-2535-6784; +66(0)2247-3392
Mobile:  +668-9921-1775, +668-1855-9723
Fax: +662-535-4734
Email: m.w@medicalwings.com
Website: http://www.medicalwings.com

Bangkok Hospital Medevac Department
24/7 call service : +662-310-3000 (Bangkok); 2310-3000/1719 (Local calls only)
Email: medevac@bangkokhospital.com
Website: www.bangkokhospital.com

Europ Assistance (Worldwide)
Telephone: 1-877-710-4082 (Worldwide); 1-240-330-1523 (Local)
Email: logistics@eausa.com (Logistics Platform); ops@eausa.com (Operations Platform)
Website: https://europ-assistance.com

Information That Air Ambulance Companies May Ask For While Making Reservation:
– Patient’s Diagnosis and Medical Report
– Scan of Patient’s Passport
– Weight and Height
– Name of Hospital at Origin
– Room Number, Ward, Building
– Treating Doctor’s Name and Contact Number at Origin Hospital
– Name of Receiving Hospital
– Treating Doctor’s Name and Contact Number at Receiving Hospital
– Scan of Companion’s Passport
– Payment Arrangements

(Updated July 2018)