The United States Embassy in Kathmandu is providing limited in-person services to U.S. citizens at this time. Limited appointment slots must be reserved online. Please note that appointment availability is reduced to Tuesdays and Thursdays to ensure the safety of our customers through proper social distancing. All applicants are expected to prepare their application materials before arriving for their appointment. All visitors to the Embassy must wear a face mask and use hand sanitizer.
If you have an immediate need to travel, or another urgent circumstance, please email ConsKTM@state.gov to request an emergency passport appointment. We no longer accept walk-in appointments for non-emergency services.
Appointments will be scheduled based on prioritized service needs including:
- Children who have yet to be documented for the first time as U.S. citizens.
- U.S. citizens who are traveling internationally within six weeks and must renew their passports before travel.
- U.S. citizens who do not have travel plans, but for documentation purposes need to renew their expired passports or who have passports that will expire within six weeks.
- Parents of U.S. citizen minors who are providing written and notarized authorization to renew or apply for their child’s passport (DS-3053 Statement of Consent: Issuance of a U.S. passport to a Minor Under Age 16).
- Notarial services on a space available basis. Notary customers attempting to circumvent appointment procedures by scheduling a passport appointment will be moved to the end of the waiting list.
Please Note: because passports are printed in the United States, it may take up to three weeks for your new passport to be ready for pick-up at the Embassy. All passport services must be done in person at the Embassy.
Please read the following information carefully. Given conditions in Nepal, to protect the safety of both applicants and Embassy staff as much as possible, strict adherence to the following guidance is required. If you do not follow these guidelines you will not be allowed to enter the Embassy.
Before the interview:
Please ensure your documents are prepared as suggested in the appointment confirmation email. We accept US Dollars, Nepali Rupees and U.S. Credit Cards for the payment. Please note that if you are paying in cash, do not mix the two currencies (US Dollars and Nepali rupees) to make the payment.
At the Embassy:
For the safety of applicants and Embassy staff, we will be taking measures to limit interaction and the exchange of items whenever possible. For this reason, your interview experience will be different than previous visits. You must follow these rules, as well as all guidance given by Embassy security, at all times.
Please do not show up more than 10 minutes early to your appointment. It is essential that we not have large groups in our waiting areas, so it is important that everyone arrive according to the appointed time.
We are not able to store any bags or belongings. Cell phones and other electronics are not allowed into the Embassy. You must make arrangements so that you arrive at the Embassy with only your passport and required interview materials, including your photo.. If you have electronics, bags and wallets with you, you will not be allowed into the Embassy. The Embassy will not store any personal items on your behalf. Absolutely no exceptions will be made. If you come with any additional items, your appointment will be rescheduled.
Applicants must wear face masks at all times — except for a brief moment at the start of the interview in order to verify applicants’ identities. No masks will be provided by the Embassy. If you do not have a mask, you will not be allowed into the Embassy. You will be expected to maintain social distancing (2 meters) while at the Embassy.
These procedures have been implemented to protect the health of applicants and our staff at the Embassy. We thank you for understanding and for following the above guidelines throughout this process.
THIRD PARTY ATTENDANCE AT PASSPORT AND CRBA APPOINTMENT INTERVIEWS
Generally, immediate family members may accompany passport or CRBA applicants to their appointment interviews at a U.S. embassy or consulate, and all minor children must be accompanied by a parent or guardian. Passport or CRBA applicants also have the option of being accompanied by an attorney at their appointment interview. Attendance by any third party, including an attorney, accompanying an applicant is subject to the following parameters designed to ensure an orderly appointment interview process and to maintain the integrity of the adjudication of the application(s):
- Given space limitations in the consular section, not more than one attendee at a time will be allowed to accompany an applicant (or the applicant’s parent or guardian if the applicant is a minor).
- Attendance by an attorney does not excuse the applicant and/or the minor applicant’s parent or guardian from attending the appointment interview in person.
- The manner in which a passport or CRBA appointment interview is conducted, and the scope and nature of the inquiry, shall at all times be at the discretion of the consular officer, following applicable Departmental guidance.
- It is expected that attorneys will provide their clients with relevant legal advice prior to, rather than at, the appointment interview, and will advise their clients prior to the appointment interview that the client will participate in the appointment interview with minimal assistance.
- Attorneys may not engage in any form of legal argumentation during the appointment interview and before the consular officer.
- Attendees other than a parent or guardian accompanying a minor child may not answer a consular officer’s question on behalf or in lieu of an applicant, nor may they summarize, correct, or attempt to clarify an applicant’s response, or interrupt or interfere with an applicant’s responses to a consular officer’s questions.
- To the extent that an applicant does not understand a question, s/he should seek clarification from the consular officer directly.
- The consular officer has sole discretion to determine the appropriate language(s) for communication with the applicant, based on the facility of both officer and applicant and the manner and form that best facilitate communication between the consular officer and the applicant. Attendees may not demand that communications take place in a particular language solely for the benefit of the attendee. Nor may attendees object to or insist on the participation of an interpreter in the appointment interview, to the qualifications of any interpreter, or to the manner or substance of any translation.
- No attendee may coach or instruct applicants as to how to answer a consular officer’s question.
- Attendees may not object to a consular officer’s question on any ground (including that the attendee regards the question to be inappropriate, irrelevant, or adversarial), or instruct the applicant not to answer a consular officer’s question. Attendees may not interfere in any manner with the consular officer’s ability to conduct all inquiries and fact-finding necessary to exercise his or her responsibilities to adjudicate the application.
- During a passport or CRBA appointment interview, attendees may not discuss or inquire about other applications.
- Attendees may take written notes, but may not otherwise record the appointment interviews.
- Attendees may not engage in any other conduct that materially disrupts the appointment interview. For example, they may not yell at or otherwise attempt to intimidate or abuse a consular officer or staff, and they may not engage in any conduct that threatens U.S. national security or the security of the embassy or its personnel. Attendees must follow all security policies of the Department of State and the U.S. embassy or consulate where the appointment interview takes place.
Attendees may not engage in any conduct that violates this policy and/or otherwise materially disrupts the appointment interview. Failure to observe these parameters will result in a warning to the attendee and, if ignored, the attendee may be asked to leave the appointment interview and/or the premises, as appropriate. It would then be the applicant’s choice whether to continue the appointment interview without the attendee present, subject to the consular officer’s discretion to terminate the appointment interview. The safety and privacy of all applicants awaiting consular services, as well as of consular and embassy personnel, is of paramount consideration.
(Updated: October 2, 2020)