Updated: May 4, 2021
Information for visa applicants regarding COVID-19:
Cancellation of Visa Interviews
Due to the lockdown declared by the government of Nepal and for the safety and protection of our staff and the public, U.S. Embassy Kathmandu is suspending visa appointments from Thursday, April 29 until further notice. If you had a previously scheduled immigrant or nonimmigrant visa appointment, the Embassy will contact you once services resume and an appointment becomes available.
Please continue to monitor our website for further updates. Additional information on the resumption of visa services is available on the travel.state.gov “Immigrant Visa Prioritization information page.
While processing times will be longer than usual, the consular section will make efforts to continue processing B1/B2 visas that can be renewed without an interview (please see the eligibility criteria and instructions here).
For nonimmigrant visa applicants, the Machine Readable Visa (MRV) fee is valid and may be used for a visa application in the country where it was purchased until September 30, 2022.
If an applicant has an emergency and needs to travel immediately, please follow the guidance provided at https://www.ustraveldocs.com/np/np-niv-expeditedappointment.asp. Requests will be approved only in dire emergencies and if resources permit.
Proclamation on the Suspension of Entry as Nonimmigrants of Certain Additional Persons Who Pose a Risk of Transmitting Coronavirus
Entry of non-immigrants who were present in India, South Africa, Brazil, the U.K., Ireland, People’s Republic of China, not including the Special Administrative Regions of Hong Kong and Macau, Iran, or the 26 countries that comprise the Schengen Area within 14 days prior to their entry or attempted entry into the United States is suspended, per Presidential Proclamation. If you reside in, have traveled recently to, or intend to transit or travel to India, South Africa, Brazil, the U.K., Ireland, China, Iran, or the Schengen Area (which is composed of: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland) prior to your planned trip to the United States, we recommend you postpone your visa interview appointment until 14 days subsequent to your departure from the subject country(ies).
More information about the proclamation is available here.
The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.
What is a Visa?
A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.
Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.
(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).
To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:
- Telephone: The service center can be reached in Nepal by phone at 1-800-091-0114 from 8:00am to 8:00pm Monday-Friday. Callers from the United States can also reach the service center at (703) 988-3428.
- Email: email@example.com
- For official and diplomatic visa inquiries contact the U.S. Embassy at firstname.lastname@example.org. Please note we will not respond to case specific inquiries from that address.
Customer Service Statement
The Department of State manages the visa process strictly but fairly in order to best protect the United States. We are committed to the essential openness for which the United States has always been known. Travel to the United States is welcomed and encouraged.
We promise to you, the visa applicant, that:
- We will treat you with dignity and respect, even if we are unable to grant you a visa.
- We will treat you as an individual and your case as unique.
- We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
- We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
- We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
- We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
- We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on http://travel.state.gov.
- We will explain the reason for any visa denial to you.
Furthermore, if you are a:
- Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
- Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
- Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.
At the same time, we expect you, the visa applicant, to:
- Plan your travel and visa application as far in advance as possible.
- Complete your application fully and accurately.
- Be forthcoming about your purpose and plans.
- Prepare for your interview by being able to clearly and concisely describe your intentions.